Make your dreams a reality

PRO SOLUTIONS

High-performance teams powering customer experience and sales growth.

Built for speed, quality, and measurable outcomes.

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Pro Solutions spirit, precise execution.

WORK HARD

Get paid well with top-tier coaching, performance bonuses, and growth opportunities.

Join the Million Club and build your career with us.

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Fueling growth

LEAD WITH CONFIDENCE

Industry-leading operations that scale fast without sacrificing quality.

Build reliable pipelines, better conversions, and loyal customers.

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Performance-Driven Delivery

Operations built around QA, speed, and measurable campaign outcomes.

People + Process

Skilled teams supported by structured workflows and continuous coaching.

Scalable Partnership

Flexible service models designed to grow with your business goals.

95%+

Client satisfaction through consistent service quality.

Industry Trust

Trusted by teams across high‑growth industries

Healthcare

Insurance

Energy

Telecom

E‑Commerce

Home Services

10+ Years Excellence

About Pro Solutions

WHO WE ARE

Pro Solutions Call Center delivers premium customer experience, sales growth, and back-office support for ambitious brands. We combine elite talent, smart systems, and human empathy to create measurable outcomes across every touchpoint.

Creative Solutions

Smart BPO solutions crafted to boost efficiency and client satisfaction.

Top call center in the Twin Cities

Trusted by regional leaders for reliable, cost-effective support.

Excellence in support & sales

High-performing teams that deliver measurable revenue impact.

Achievements

ACHIEVEMENTS

Celebrating the dedication and success of our top performers who consistently go above and beyond to deliver exceptional results. Their innovation, commitment, and achievements continue to inspire our team and set a new standard for excellence.

Featured Achievement

Top Campaign Performance

Achieved the highest conversion ratio across all healthcare campaigns in 2025, setting a new benchmark for excellence and demonstrating our commitment to delivering outstanding results for our clients.

95% Conversion Rate

10K+ Leads Generated

#1 Industry Ranking

Fastest Ramp-Up

Built a 100-seat operation in under 30 days with full training, quality assurance, and operational excellence.

30 Days Record Time

Customer Satisfaction

Consistently maintained 90%+ satisfaction across all service tiers, demonstrating our dedication to quality.

90%+ CSAT Score

Services

ELEVATING EXCELLENCE

Modern, results-driven BPO and IT services tailored to scale your business.

Contact Center

Efficient, reliable contact center services with people-first teams and proven workflows.

IT Services

Smart, scalable IT services to streamline operations and keep systems running smoothly.

Lead Generation

Targeted, effective lead generation that drives growth and maximizes conversion rates.

Business Consulting

Expert business consulting to guide strategy, optimize processes, and ensure sustainable success.

Operational Excellence

Modern training, QA frameworks, and compliance tools to build and sustain high-performing teams.

Events

EVENTS

Celebrating our team's dedication and achievements through memorable moments and milestones.

Annual Celebration

Pro Solutions Annual Dinner 2025

A grand celebration uniting employees for a night of appreciation and togetherness. Hosted at a distinguished venue, the event features fine dining, live entertainment, and engaging activities, creating a memorable experience that reflects our gratitude for our dedicated team.

500+ Attendees

Awards Ceremony

Live Entertainment

Team Excellence

Celebrate accomplishments, recognize contributions, and inspire a vision for success in the year ahead.

Explore our complete gallery of memorable moments, celebrations, and team achievements

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By The Numbers

BUILT FOR SCALE

Scale with a partner built for consistency, speed, and measurable outcomes.

15+

Branches Nationwide

500+

Employees

10Y+

Years of Experience

95%

Client Satisfaction

Podcast

BEYOND THE CALL

Conversations with leaders, innovators, and the people behind our success stories.

Episode 1: Leadership in Action

A candid look at what it takes to build high-performing teams.

Watch episode →

Episode 2: The Story of Growth

How Pro Solutions scales performance with people-first systems.

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Campaigns

CAMPAIGNS

Pro Solutions specializes in running targeted campaigns tailored to meet the specific needs of businesses across a wide range of industries.

Medicare

Qualified outreach with compliant workflows.

Insurance

Customer education and policy conversion.

Energy

Retention and acquisition for utility brands.

MVA

Case qualification with precise documentation.

ACA

Clear guidance for coverage enrollment.

Final Expense Life Insurance

Compassionate support for end-of-life coverage plans.

Home Services

Lead capture and appointment setting.

The Best

THE BEST CALL CENTER IN ISLAMABAD, FOR A REASON

People-first teams, high-performing campaigns, and operational discipline that consistently deliver results.

Open roles

Opportunities Across Every Team

Explore openings across sales, verification, and leadership.

Closers

2+ years of experience
Elite communication skills

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Verifiers

1+ year experience
Sharp attention to detail

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Frontline Agents

6+ months experience
Excellent communication

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Training Manager

Prior field experience
Leadership and coaching

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FAQ

FREQUENTLY ASKED QUESTIONS

Quick answers about our services, delivery model, and how to get started.

What services does Pro Solutions offer?

We provide contact center services, lead generation, IT support, and business consulting tailored to your growth goals.

Where is Pro Solutions located?

Our head office is in Rawalpindi, Pakistan. We support local and international clients across multiple industries.

How quickly can you launch a new campaign?

Typical launches take 2–4 weeks depending on scope, staffing, and training requirements.

How do you ensure quality and compliance?

We apply QA scorecards, call monitoring, coaching, and compliance checks across every campaign.